CTG88 Privacy Policy —
How Your Information Is Kept Secure

Ctg88 (https://ctg88.pro) is one of Bangladesh's most trusted online gaming platforms. We take our members' privacy very seriously. This privacy policy explains how ctg88 collects, processes, and stores your personal information.

By accessing or using the ctg88 platform, you agree to this privacy policy. This policy applies to our website, mobile app, and all related services.

If you do not agree with this privacy policy, please refrain from using our platform. Contact our support team for any questions.

Ctg88 collects your information from a variety of sources. Details are outlined below:

Ctg88 only collects information that is necessary to provide its services. Collecting unnecessary or excessive data goes against our policy.

Ctg88 uses the information it collects for the following purposes:

• Account management: To create, verify, and maintain your account.
• Transaction Process: To process deposits, withdrawals, and financial transactions.
• Service improvement: Data analysis to improve the user experience.
• Security assurance: To prevent fraud, money laundering, and illegal activities.
• Customer Support: To resolve your issues and maintain communication.
• Promotional communications: To inform you about bonuses and offers, with your consent.
• Legal obligations: To comply with regulatory requirements.

Cookies and similar tracking technologies are used on the ctg88 website and app. These help improve your browsing experience and ensure the platform functions properly.

• Essential cookies: For login sessions, security, and core functionality — these cannot be disabled.
• Functional cookies: To remember your preferences (language, theme).
• Analytics cookies: To analyze platform usage in a way that does not personally identify you.

You can disable non-essential cookies from your browser settings. Please note that turning off certain cookies may cause some platform features to not work correctly.

Ctg88 shares your information only in limited circumstances and for specific purposes. Details are outlined below:

• Payment processors: Solely to process transactions with mobile banking services such as Mobile Banking, Nagad, and Rocket.
• KYC verification provider: With licensed third parties for identity verification.
• Legal authorities: With government authorities when required by a valid legal order or investigation.
• Technology services: With server hosting and security service providers — but only the minimum necessary information.

All third-party providers are contractually bound to comply with ctg88's privacy standards. They are not permitted to use your information for their own purposes.

Ctg88 uses industry-standard technology to protect your data. Our security measures are described below:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Encrypted storage: Sensitive information is stored in encrypted databases.
• Access control: Only authorized personnel can access specific data.
• Regular security audits: Regular security audits are conducted by third parties.
• Firewall & DDoS protection: Servers are protected against cyber attacks.

Data is generally retained for up to 5 years after account closure, after which it is securely deleted. Longer retention may apply where required by law.

As a ctg88 member, you have the following rights:

• Right to access your data: You may request to know what information we hold about you.
• Right to correct your data: You can request corrections to any inaccurate or outdated information.
• Right to erasure: You can request deletion of your data under certain circumstances.
• Right to restrict processing: You can restrict how your data is used for specific purposes.
• Marketing opt-out: You can opt out of promotional messages at any time.
• Right to lodge a complaint: In the event of a privacy breach, you may file a complaint with the relevant authority.

To exercise any of the above rights, please contact our support team. We typically respond within 30 business days.

Ctg88 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

The ctg88 platform may occasionally contain references to third-party websites. These external sites have their own privacy policies and are not under ctg88's control.

We recommend reading the privacy policy of any third-party website before visiting it. ctg88 is not responsible for the practices of third-party websites.

Ctg88 may update this privacy policy from time to time. For any significant changes, we will endeavor to notify you in advance — via email or a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. We recommend visiting this page regularly.

For any questions, concerns, or requests regarding this privacy policy, please contact our support team. We are always ready to help.